Supervisory Decisions Information SourcesSupervisory decisions or measurements are based information from the following three sources: Records, Interviews and Observations. There are limitations with each one. In the Control Process page, we spoke about developing a measurement system and the actual measurement. Here we are taking a closer look at the three platforms. Records - All records and documentation should be timely and action oriented. Don't wait to praise or scold an employee about something that happend two years ago. Observations - Information collected through actual observing activities. There are physical limitations and mental filters which could get in the way. Interviews - This is about two way communication between the supervisor and the employee. The issues here could be interpretation problems and limited time and frequency.
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